Fintechs face intense competition in the market coupled with macroeconomic pressures. They either evolve or die. The companies I feature in this article dig in their heels during the “crisis as usual” era. By upgrading their apps and offering new unique experiences, these Fintech market players secure their sweet spots in the world of finance.

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To give customers what they need, you need to know what they want. In this article, I share seven ways you can collect customer feedback and three tools you can use to simplify this process.

Find out how you can address client opinions to make your product usage less arcane and more enjoyable.

With a firm grip on its title, BPMN remains the premier way to design and implement business processes. It’s intuitive, easy, and it can also be fun.

Learn what BPMN is, what its key elements and best practices are, and how to scale business processes using BPMN if you’re in Fintech.